Health care

Healthcare in the Czech Republic is based on public health insurance, which is mandatory for all citizens and paid for by contributions from employees, employers and the state. The system ensures broad access to medical services, including primary, specialized and hospital care. Most medical services are fully covered by insurance companies, but patients pay extra for, for example, some medications, advanced services or dental procedures.

Basic information about the provision of healthcare in the Czech Republic can be found on the website of the Ministry of Health HERE.

If you need emergency medical care

• You can contact free emergency helplines 155 or 112.
• Visit an emergency care service in Prague from the list HERE.
• Visit dental emergency care in case of sudden changes in health or worsening of a condition occurring outside the regular hours of outpatient dental facilities. A list of services is available HERE.
• Visit the Crisis Center for Mental Health or the Bohnice Crisis Psychiatric Center if you need urgent help regarding your mental health.
• When visiting emergency care in the evening or at night, you are required to pay a fee of 90 CZK.

How to find a doctor?

If you cannot find a general practitioner for adults or children, contact your health insurance company, which will send you a list of clinics in your area with available capacity. In case of unavailability of healthcare, you can fill out a form called “Complaint about the unavailability of healthcare,” which will contact the Ministry of Health and your insurance company, who will send you a list of doctors.

Reproductive care

• Czech Association of Midwives offers multilingual list of birth doulas.
• Union of Midwives (UNIPA) prepared website Rodím v klidu for finding a midwife.
• Centre for Integration of Foreigners prepared Brochure Mom Knows II. or Preparation for Birth (CZ, UA).
• In Simi we prepared materials on pregnancy, birth rights, trends in maternity care.

Healthcare for specific groups

• Medical assistance for trans and queer refugees – Trans*parent
• List of organizations focused on helping people with disabilities
• Help for children with visual impairments: Eda.cz
• Help for adults with visual impairments: Světluška
• Help for people with addiction problems (alcohol, drug addiction, etc.)
• Mobile hospice providing professional health care in the patient’s home environment: Cesta domů
• Help for children and adults in wheelchairs

Mental health care and psychological support

• If you need psychosocial care, our therapist František Cihlář is available.
• Psychological care and therapy for newcomers (TEP) is also offered by InBáze.
• The National Institute of Mental Health offers psychiatric and psychological care. More information HERE.
• Psychological help for deaf Ukrainians and their families: Tamtam.cz
• Check the links to articles, advice, and guides on how to help children traumatized by war, how to talk to them, etc. (Cesipomahaji.cz, Opatruj.se, MVČR)
• Mental health care options (MZČR) – in Czech, Ukrainian and Russian.
• More information about psychosocial support options can be found HERE.

Sexual harassment, violence and other dangerous situations

• PROFEM provides information about sexual violence in Czech and Ukrainian, and also offers help to those who have experienced or are experiencing sexual violence. For online questions, please contact poradna@profem.cz. Personal or online consultations are offered in Czech, English and Ukrainian.
• Simi has prepared the information materials Do Not Be a Victim and Say NO to Violence in several languages.

Helplines for victims of crime

• Bílý kruh bezpečí (tel. +420 166 006)
• ACORUS (tel. +420 283 892 772)
• Social Services Center Prague – Intervention Center: (tel. +420 734 510 292)