Health care

Basic information for citizens of Ukraine about the provision of healthcare can be found on the website of the Ministry of Health HERE.

If you need urgent health care

• Call 155 or 112 for free.
• Dental emergency care is intended to provide urgent care in cases of a sudden change in health status or worsening of the course of the disease that occurred outside the working hours of outpatient dental facilities. You should agree with your dentist on further examinations and treatment. List of facilities on the website of the Czech Dental Chamber.
• The Ministry of Health of the Czech Republic has issued Communication Cards for foreign patients and healthcare professionals (pediatrics, gynecology and obstetrics, nursing, internal medicine, list of difficulties + diet), as well as a Communication Card for the Emergency Medical Service for communication with foreigners.
• The Czech Chamber of Pharmacists has issued a Communication Card for Pharmacy Care.
• The Ministry of Health of the Czech Republic operates a free telephone line for citizens of Ukraine, which also offers assistance to Czech doctors in communicating with Ukrainian patients.
• Free medical consultation for refugees from Ukraine offers information in Czech and Ukrainian, information in Czech and Russian.
• The Migration Consortium has prepared answers to the most FAQs of doctors about the access of newly arrived Ukrainians to healthcare and health insurance.
• On the Doctors for Ukraine portal you can find free offers of medical assistance.
• Contacts for UA Points (emergency centers for Ukrainians) can be found on the website of the Ministry of Health of the Czech Republic.
• Converter of Ukrainian prescription drugs to equivalent European products.

Reproductive care

• The Czech Association of Midwives offers Help for Pregnant and Breastfeeding Women Fleeing War.
• Information for pregnant women coming from Ukraine is offered by FNO, Aperio.cz.
• At Simi, we have prepared materials about pregnancy, maternity rights, trends in maternity care.
• Find out the address and opening hours of UA POINTS within the General Hospital in Prague (the relevant ones are the Gynecological and Obstetrics Clinic (U Apolináře Maternity Hospital) and the Clinic of Pediatrics and Hereditary Metabolic Disorders in Karlov).
• You have a list of gynecologists providing free medical care for refugees from Ukraine.
• The Center for the Integration of Foreigners has prepared the Brochure Mom Knows II. or Preparation for Childbirth in CZ, UA.

Health care for specific groups

• Medical assistance for trans and queer refugees – Trans*parent
• List of organizations focused on helping people with disabilities
• Help for children with visual impairments: Eda.cz
• Help for adults with visual impairments: Světluška
• Help for people with addiction problems (alcohol, drug addiction, etc.)
• Mobile hospice providing professional health care in the patient’s home environment: Cesta domů
• Help for children and adults using wheelchairs
• Help for parents who have a child with a disability (UA)
• UNICEF + Red Cross: financial assistance for Ukrainian children with disabilities

Mental health and psychological support

• If you need psychosocial care, our therapist František Cihlář is available: 602 200 985, cihlar@migrace.com.
• You can also use free therapeutic services in Russian for people affected by the situation in Ukraine, more at Terapie.cz.
• Psychological care and therapy for newcomers (TEP) is also offered by InBáze.
• The National Institute of Mental Health offers psychiatric and psychological care. More information HERE.
• Psychological help for deaf Ukrainians and their families is offered by Tamtam.cz.
• Check out the links to articles, advice and manuals on how to help children who are traumatized by the war, how to talk to them, etc. (Cesipomahaji.cz, Opatruj.se, Ministry of Interior)
• The Ministry of Health of the Czech Republic summarizes mental health care options – in Czech, Ukrainian and Russian.
• Read about Communicating with People with Mental Disabilities: How to Talk about the Current Situation (Cosiv.cz).
• Simi has prepared an informational material on the mental health of migrant women.
• Read recommendations for people with relatives in Ukraine – preventing guilt, how to be there for others (MUNI).
• Advice on how to say goodbye and grieve for someone remotely or how to help a grieving person can be found on the Cesta domů website.
• More information on the possibility of psychosocial support can be found HERE (the list is regularly updated).

Help to victims of sexual harassment, violence and other dangerous situations

• PROFEM provides information about sexual violence in Czech and Ukrainian, and also offers help to those who have experienced or are experiencing sexual violence. For online questions, please contact poradna@profem.cz. Personal or online consultations are offered in Czech, English and Ukrainian.
• SIMI has prepared the information material Don’t be a victim and Say NO to violence in several languages.

Helplines for victims of crime

• White Circle of Safety (tel. +420 166 006)
• ACORUS (tel. +420 283 892 772)
• Social Services Center Prague – Intervention Center: (tel. +420 734 510 292)